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Tag: Worklife

Conquering Burnout

In our cover story for the January 2015 issue of Scientific American Mind (Conquering Burnout), Christina Maslach and I reflected … More

Burnout, Dysfunctional work groups, Teamwork, Worklife

Three Points on Banishing Burnout

Individual therapy encounters formidable challenges in addressing burnout. • Burnout is a Relationship Problem. At its core burnout is a … More

Burnout, Civility Respect Engagement at Work, Worklife

Strategies for Burnout Recovery

Recovering from burnout is a major challenge. In my conversations with people who have experienced burnout, many have changed jobs … More

Burnout, Teamwork, Worklife

Workplace Justice Improves Engagement in 3 Ways

When the department manager left the company, Bill was confident that he would move into that position based on his … More

Burnout, Community, Dysfunctional work groups, Worklife, Workplace resilience

What To Do About Exhaustion?

Exhaustion is a defining quality of burnout. Despite lots of evidence of its damaging impact, exhaustion has eluded effective action. … More

Burnout, Resilience, Teamwork, Worklife

Manager Burnout The Erosive Power of Insincerity

Kristin, a unit manager in a large hospital, described what bothered her about her job: “My frustration comes from, not … More

Burnout, Employee Engagement, Engagement, Workgroups, Worklife

Two Diverging Poles on Addressing Burnout

In the New York Times Alina Tugend recently wrote an article on job burnout. Alina and I had an interesting … More

Burnout, Civility Respect Engagement at Work, Dysfunctional work groups, Psychological safety, Worklife

Aligning Priorities: Who’s a Player

In health care, priorities are not a to-do list. It is primarily about people. Every item is attached to someone. … More

Civility Respect Engagement at Work, Leadership, Resilience, Teamwork, Worklife, Workplace resilience

The Many Channels of Incivility

The November issue of the American Psychology Association Monitor reported on a growing incidence of workplace incivility. It reflects on … More

Civility, Civility Respect Engagement at Work, Incivility, Respect, Teamwork, Workgroups, Worklife

Worklife Reflects Design

A Starbuck’s in Arlington MA faces serious challenges in design. The challenge is that the café’s space is pie-shaped. Customers … More

Design, Dysfunctional work groups, Starbucks, Work Engagement, Workgroups, Worklife

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