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Tag: Workgroups

The Person in Situation

It’s never entirely the situation and it’s never entirely the person. So much of what is truly interesting lies between … More

Civility, Civility Respect Engagement at Work, CREW, Dysfunctional work groups, Team Dysfunction, Workgroups, Workplace resilience

Manager Burnout The Erosive Power of Insincerity

Kristin, a unit manager in a large hospital, described what bothered her about her job: “My frustration comes from, not … More

Burnout, Employee Engagement, Engagement, Workgroups, Worklife

The Big Divide: How Teams React to Stress

Some teams come together under stress; some fall apart. In a feature story in the Halifax Chronicle Herald I had … More

Burnout, Civility, Respect, Teamwork, Workgroup, Workgroups, Workplace resilience

Perpetuating the Problem

A previous post considered the strain experienced by first line managers when sorting out conflicting priorities. A reader, Peggy, noted … More

Burnout, Leadership, Teamwork, Workgroups

The Many Channels of Incivility

The November issue of the American Psychology Association Monitor reported on a growing incidence of workplace incivility. It reflects on … More

Civility, Civility Respect Engagement at Work, Incivility, Respect, Teamwork, Workgroups, Worklife

Worklife Reflects Design

A Starbuck’s in Arlington MA faces serious challenges in design. The challenge is that the café’s space is pie-shaped. Customers … More

Design, Dysfunctional work groups, Starbucks, Work Engagement, Workgroups, Worklife

Leading Change You Don’t Believe In: Making Sense of it All

When receiving the responsibility to implement any policy, an essential step is to make sense of the policy. In doing … More

Change, Civility, Leadership, Teamwork, Workgroups, Workplace resilience

Leading Change You Don’t Believe In: Can You Fake It?

As noted in a previous post the first step in managing such change is for senior management to make sense … More

Leadership, Teamwork, Workgroup, Workgroups

Charity at Work

Two co-workers of mine are doing the Pan-Mass Challenge this summer and recently asked for donations for their cause. The … More

Charity, Civility, Collegiality, Respect, Teamwork, Workgroups

When It Is Best To Disagree With Your Boss

Ashley was feeling especially anxious one morning. She was making a series of obvious errors when setting up her register … More

anxiety, attachment style, Burnout, Dysfunctional work group, Engagement, Leadership, Resilience, Supervision, Workgroups

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