The previous post noted the important role of community for people who showed dramatic improvements in burnout from one year … More
Tag: Leadership
A Sense of Community Leads to Amazing Improvements in Work Engagement
When conducting an analysis of data from hospital surveys a few years ago, I noticed that there were 10 people … More
The Win/Win of Shared Efficacy
The challenges First Line Managers (FLMs) face in their work differ from those of their team members. However, FLMs’ psychological … More
The Trust Gap
Following on the previous post, I explore more on leadership and trust. I noticed a number of workgroups had a … More
Hope and Trust
In their foundations annual letter Bill and Melinda Gates demonstrated a core element of leadership: inspiring hope. The letter challenged … More
Leadership, Anxiety, and Feeling Effective
Some are born to greatness, but often greatness results from relationships. This point was brought home when exploring relationships of … More
Finding Common Ground at High Levels
The objective in the previous post in this series was identifying the various players who have some accountability for the … More
Aligning Priorities: Who’s a Player
In health care, priorities are not a to-do list. It is primarily about people. Every item is attached to someone. … More
Perpetuating the Problem
A previous post considered the strain experienced by first line managers when sorting out conflicting priorities. A reader, Peggy, noted … More
Juggling Priorities as a Management Challenge
A major challenge for first line managers (FLMs) in health care is managing competing demands. They face requests and demands … More