“We have tried everything, but nothing seems to make any difference.” Frustration prompts many conversations about dysfunctional workgroups. Everyone knows … More
Tag: Dysfunctional workgroup
Getting to Square One: Challenges for Managers
I learn a lot about people by talking with managers about the challenges they face in their work. Their stories … More
The Personality Test
Josh is a mid-level manager at a large national bank. He has approximately 20 people reporting directly to him in … More
Feedback: Short Term Pain for Long Term Gain
I was recently talking to a friend Sarah who runs the marketing/communications department at a larger organization. Sarah was frustrated … More
Three Qualities of Interventions to Build Resilience and Respect
Our work helping workgroups improve their working relationships has taught some valuable lessons about how groups change for the better. … More
Six Crucial Worklife Lessons from Mad Men
Sitting down to write this blog on Sunday afternoon it was hard not to be distracted by the Mad Men … More