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Tag: Accountability

Goal Setting

As we step into the new calendar year and, for many organizations, the first quarter of the fiscal year many … More

Accountability, Advancement, Career, education, Engagement, goals, Learning, Planning, Resilience

TripAdvisor and Customer Service

Everyone is a critic. And now, with sites such as TripAdvisor, everyone can be a restaurant or hotel critic. This … More

Accountability, Advice, Civility, Community, Customer Service, Performance appraisal

Customer Service and Turkish Driving

Driving across Turkey we have stopped three times so far for petrol. We have used the same petrol chain (PO) … More

Accountability, Civility, Customer Service, Feedback, Quality

Evaluating One Another

Evaluating people is part of life. As a professor, I regularly write recommendation letters for students. They apply for scholarships, … More

Accountability, Application, Civility, performance, Performance evaluation, Promotion, Respect
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