SCORE Overview SCORE is a facilitated workgroup program run over 5 x 90 minute sessions, scheduled 3 to 4 weeks … More
Category: Worklife
Burnout Becomes an Occupational Phenomenon in the ICD–11
The World Health Organization stated its intention to include job burnout in its 11th version of the International Classification of … More
Strengthening a Culture Of Respect and Engagement (SCORE)
The workgroup process, Strengthening a Culture Of Respect and Engagement (SCORE) was developed to help workgroups overcome forces that weaken … More
Three Points on Banishing Burnout
Individual therapy encounters formidable challenges in addressing burnout. • Burnout is a Relationship Problem. At its core burnout is a … More
What To Do About Exhaustion?
Exhaustion is a defining quality of burnout. Despite lots of evidence of its damaging impact, exhaustion has eluded effective action. … More
Manager Burnout The Erosive Power of Insincerity
Kristin, a unit manager in a large hospital, described what bothered her about her job: “My frustration comes from, not … More
Why Resiliency is not Enough
The discussion of preventing or alleviating burnout has two major themes: improving the workplace or improving resiliency. Strategies for improving … More
Two Diverging Poles on Addressing Burnout
In the New York Times Alina Tugend recently wrote an article on job burnout. Alina and I had an interesting … More
Worklife Reflects Design
A Starbuck’s in Arlington MA faces serious challenges in design. The challenge is that the café’s space is pie-shaped. Customers … More
The Cost and Impact of Workplace Health Programs
The 2013 Health Work and Wellness conference in Halifax provided an occasion to continue the search for cost-effective approaches to … More