Hope and Trust

In their foundations annual letter Bill and Melinda Gates demonstrated a core element of leadership: inspiring hope. The letter challenged … More

Defying Expectations

Shortly before the opening game of each of the major American sports seasons (football, baseball, hockey, and basketball) Sports Illustrated … More

Burnout is more than exhaustion. In addition to becoming tired, people lose their enthusiasm for their work. They want more … More

Last week we put up an article on the benefits of collaboration. Collaboration is one of the great advantages of … More

“Management doesn’t give a hoot about what we think.” This comment from a nurse on a cardiac unit of a … More

Sometimes, particularly when you are low on the organizational chart, it can be easy to feel like the people in … More

At 2:50 pm on 15 May 2013 I was on Commonwealth Ave in Boston waiting for my daughter, Nicola (a … More

A recent episode in the ongoing tale of the euro-zone crisis provided object lessons about trust. The first lesson is … More

I was joking around the other day with a friend about people on Facebook whose status’s seem to be entirely … More