In their foundations annual letter Bill and Melinda Gates demonstrated a core element of leadership: inspiring hope. The letter challenged … More
Category: trust
Defying Expectations
Shortly before the opening game of each of the major American sports seasons (football, baseball, hockey, and basketball) Sports Illustrated … More
Preventing Burnout: Job Crafting
Burnout is more than exhaustion. In addition to becoming tired, people lose their enthusiasm for their work. They want more … More
Peace and Quiet
Last week we put up an article on the benefits of collaboration. Collaboration is one of the great advantages of … More
Flawed Barrels 2: Indifference
“Management doesn’t give a hoot about what we think.” This comment from a nurse on a cardiac unit of a … More
The Little Things That Build a Solid Foundation
Sometimes, particularly when you are low on the organizational chart, it can be easy to feel like the people in … More
Resiliency of Community
At 2:50 pm on 15 May 2013 I was on Commonwealth Ave in Boston waiting for my daughter, Nicola (a … More
The Fragility of Trust
A recent episode in the ongoing tale of the euro-zone crisis provided object lessons about trust. The first lesson is … More
What does your technology policy say about your workplace?
I was joking around the other day with a friend about people on Facebook whose status’s seem to be entirely … More