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Category: CREW

Articles concerning the CREW (Civility, Respect & Engagement @ Work) intervention program for improving workplace environments.

SCORE (Strengthening a Culture Of Respect and Engagement) Overview

SCORE Overview SCORE is a facilitated workgroup program run over 5 x 90 minute sessions, scheduled 3 to 4 weeks … More

Overview: Western Health SCORE Project

SCORE is a workgroup-based civility intervention. Although informed by experience with CREW, SCORE differs in important ways. SCORE occurs through … More

Burnout is More Than an Individual Problem

An article in Fast Company, considered, “How to Protect Your Employees from Burnout.” The article identifies six issues that are … More

Burnout, Collaboration, employee relationships, Work Engagement

StressFullCompensation

On Saturday 8 November 2014 I led a workshop on job burnout for a conference, StressFullCompensation in Halifax, NS. A … More

Burnout, disability, law

Going It Alone

A recurring question in discussions of workplace incivility is about going it alone. My approach to addressing workplace incivility has … More

Civility, CREW, Incivility, Respect

What a One-Lane Bridge Teaches about Civility

The road into the town of Hanalei, Kauai, Hawaii takes a couple of hairpin turns winding down towards the river … More

Civility, Respect, Teamwork

A Sense of Community Leads to Amazing Improvements in Work Engagement

When conducting an analysis of data from hospital surveys a few years ago, I noticed that there were 10 people … More

Burnout, Civility, Community, Leadership, Teamwork, Work Engagement

Hope and Trust

In their foundations annual letter Bill and Melinda Gates demonstrated a core element of leadership: inspiring hope. The letter challenged … More

Leadership, Teamwork, Trust

What Are We Doing in the Azores?

After a few days of conferences, presentations, conversations, and dinners, we found ourselves having an hour at the airport at … More

Community, Teamwork

The Many Channels of Incivility

The November issue of the American Psychology Association Monitor reported on a growing incidence of workplace incivility. It reflects on … More

Civility, Civility Respect Engagement at Work, Incivility, Respect, Teamwork, Workgroups, Worklife

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