“My colleagues, both physicians and nurses, they cry every day.” The 17 March interview on the NYT’s Daily podcast with … More
Category: Areas of Worklife
Articles concerning the Six Areas of Worklife scale & research.
SCORE (Strengthening a Culture Of Respect and Engagement) Overview
SCORE Overview SCORE is a facilitated workgroup program run over 5 x 90 minute sessions, scheduled 3 to 4 weeks … More
Overview: Western Health SCORE Project
SCORE is a workgroup-based civility intervention. Although informed by experience with CREW, SCORE differs in important ways. SCORE occurs through … More
Strengthening a Culture Of Respect and Engagement (SCORE)
The workgroup process, Strengthening a Culture Of Respect and Engagement (SCORE) was developed to help workgroups overcome forces that weaken … More
Startup Burnout
The Startup podcast that tracks the real-time evolution of a podcast business, Gimlet Media, aired an episode titled, Burnout. The … More
Conquering Burnout
In our cover story for the January 2015 issue of Scientific American Mind (Conquering Burnout), Christina Maslach and I reflected … More
Three Points on Banishing Burnout
Individual therapy encounters formidable challenges in addressing burnout. • Burnout is a Relationship Problem. At its core burnout is a … More
The Person in Situation
It’s never entirely the situation and it’s never entirely the person. So much of what is truly interesting lies between … More
Going It Alone
A recurring question in discussions of workplace incivility is about going it alone. My approach to addressing workplace incivility has … More
The Good and Bad of Productivity Increases
Increasing productivity is an admirable goal with a serious downside. In the best sense, increasing productivity means working smarter that … More