The Big Divide: How Teams React to Stress

Civility Buffering

Some teams come together under stress; some fall apart.

In a feature story in the Halifax Chronicle Herald I had an opportunity to talk about the potential of workplace civility to address job burnout.

Civility works as a buffer.

Teams will continue to encounter demands, stresses, and strains. In the contemporary work world, no one can count on an easy time of it.

    • When the team lacks civility among its members, those strains translated directly into increased burnout.

    • When a team has a civil, respectful culture, it buffers the impact of the strains, reducing their potential to burn people out.

Good working relationships make a difference.

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